Cancellation Policy

1. General Cancellation Rules

At Saffron Global Travels, we strive to offer flexible and accommodating booking policies. However, as we rely on third-party hotels, transporters, and guides, we must adhere to their respective cancellation terms.

2. Standard Tour Packages

• 30 days or more prior to arrival: 10% of the total tour cost will be charged as cancellation/administrative fees.
• 15 to 29 days prior to arrival: 25% of the total tour cost will be charged.
• 7 to 14 days prior to arrival: 50% of the total tour cost will be charged.
• Less than 7 days prior to arrival or No Show: 100% of the total tour cost will be charged (No Refund).

3. Hotel & Houseboat Bookings

Specific hotels, especially 5-star properties and luxury houseboats, have rigid cancellation policies during peak seasons (e.g., Summer, Tulip Festival, Winter Holidays). During these periods, hotel bookings might be 100% non-refundable once confirmed. We will inform you of these conditions at the time of booking.

4. Flight Tickets

If your package includes airfare, the flight cancellation policy will strictly follow the respective airline's rules. Processing fees may apply.

5. Unforeseen Circumstances (Force Majeure)

In case a tour is canceled due to natural disasters, harsh weather conditions, strikes, or political unrest (Force Majeure), Saffron Global Travels will make every effort to offer an alternate date or provide a refund after deducting non-recoverable costs already paid to vendors.

6. Refund Process

Approved refunds will be processed back to the original method of payment within 7 to 14 business days.

To initiate a cancellation, please email us directly at saffronglobaltravels@gmail.com with your booking details.